Cookie Policy

1. Introduction

This Cookie Policy explains how ComplyCore (“ComplyCore,” “we,” “us,” or “our”) uses cookies and similar technologies on https://getcomplycore.com/ and, where applicable, within related online Services.

ComplyCore is operated by Lexia Technologies Limited, with its registered address at 78, Bode Thomas Street, Surulere, Lagos State.

This Policy should be read together with our Privacy Policy, which explains how we handle personal data more generally.

2. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They can help a website operate, remember your preferences, maintain a secure session, and understand how visitors use its pages.

We may also use similar technologies, including:

• Local storage and session storage: To retain certain information in your browser.
• Pixels and tags: To measure interactions or support communications where enabled.
• Software development and analytics technologies: To understand website or product performance.
• Authentication and session technologies: To keep users signed in and protect accounts.

For convenience, this Policy refers to these technologies collectively as “cookies and similar technologies.”

3. Why We Use Cookies

Depending on the features and technologies deployed on our website, we may use cookies for the following purposes.

3.1 Strictly necessary cookies

These cookies are required for essential website functions, such as:

• Maintaining secure sessions and authentication.
• Supporting account access and security controls.
• Remembering privacy or cookie-consent choices.
• Protecting against abuse and ensuring reliable delivery of requested services.

Where permitted by applicable law, strictly necessary cookies may be used without consent. We will provide information about them even where consent is not required.

3.2 Preference cookies

These cookies remember choices you make, such as language, interface preferences, or other settings, to provide a more consistent experience.

Where consent is required, these cookies will be used only after you have given the appropriate permission.

3.3 Analytics and performance cookies

Where enabled, analytics technologies help us understand how visitors interact with our website and how the Services perform. This may include information about pages visited, navigation patterns, session duration, browser type, and technical errors.

We use this information to improve usability, performance, reliability, and product development.

Where applicable law requires consent for analytics cookies or similar technologies, we will seek consent before activating them.

3.4 Marketing cookies

If we introduce marketing or advertising technologies, they may help us measure campaign performance or understand interactions with our communications.

These technologies will be used only where permitted by applicable law and after obtaining consent where required. If we do not use marketing cookies, this category will remain inactive.

4. First-Party and Third-Party Cookies

First-party cookies are set by ComplyCore or by services operating on our behalf.

Third-party cookies are set by external providers whose technologies or content may be used on our website or Services.

Depending on the configuration of our Services, third-party providers may include website analytics, authentication, hosting, support, embedded content, or other technical service providers.

Third-party providers may process information under their own privacy policies and terms. We will take appropriate steps to assess relevant providers and disclose material information about our use of their technologies.

The actual providers and cookies in use may change as our website and Services evolve.

5. Cookie Consent and Your Choices

Where consent is required, we will ask for your permission before placing or activating non-essential cookies and similar technologies.

Our cookie controls should allow you to:

• Accept all optional cookies.
• Reject non-essential cookies.
• Select categories of cookies where granular controls are available.
• Change or withdraw your preferences after making an initial choice.

You should not be required to accept non-essential cookies as a condition of accessing parts of the website where consent is not necessary to provide the requested service.

You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before you withdrew consent.

6. Managing Cookies Through Your Browser

Most browsers allow you to view, delete, block, or restrict cookies through their settings.

You may be able to configure your browser to notify you when cookies are set or to block certain types of cookies. You can also clear existing cookies from your device.

If you block strictly necessary cookies, some website features may not work correctly. For example, account sign-in, session management, or saved preferences may be affected.

Browser controls may not provide the same level of detail as our cookie preference centre, particularly for managing individual cookie categories.

7. How Long Cookies Remain on Your Device

Cookies may be either:

• Session cookies: Generally removed when you close your browser or end the relevant session.
• Persistent cookies: Remain on your device until they expire or you delete them.

The duration depends on the cookie’s purpose and configuration. We aim to use retention periods that are appropriate for the relevant function and consistent with applicable law.

For transparency, we intend to maintain a cookie inventory identifying, where applicable, each cookie or technology, its provider, purpose, category, and duration.

8. Personal Data and Cookies

Some cookies and similar technologies may collect or be associated with personal data, such as an IP address, online identifier, or information about how you interact with our website.

Where this occurs, our processing is governed by our Privacy Policy and applicable data protection law.

We use appropriate legal bases for related processing and obtain consent where required. More information about your rights and how to exercise them is available in our Privacy Policy.

9. International Transfers

Some third-party cookie or analytics providers may process information outside your country of residence.

Where such processing involves a restricted international transfer of personal data, we will implement the safeguards required by applicable law. You can find more information in our Privacy Policy or request further details using the contact information below.

10. Changes to This Cookie Policy

We may update this Policy when our website, cookie technologies, service providers, or legal obligations change.

We will publish the revised Policy with an updated “Last Updated” date. Where required, we will request renewed consent if our cookie use changes materially or a new consent requirement arises.

11. Contact Us

If you have questions about this Cookie Policy or our use of cookies and similar technologies, contact:

Lexi Technologies Limited
Email: contact@getcomplycore.com
Website: https://getcomplycore.com/